Placing an order

  • My country is not listed

    Contact support and select other country for now.

  • Haven't received confirmation email

    Send us your address and we will resend.

Refund policy

  • What is your Refund Policy?

    All non-activated passes are eligible for a refund within 90 days from your purchase date. For further information, please read our full cancellation policy.

  • Do you offer group discounts?

    Contact support for 15+ visitors.

  • Some attractions were closed due to weather conditions. Can I return money?

    In special cases we allow reusing pass on different day.

Using your pass

  • How do I activate my pass?

    You just need to show it at the attraction entrance.

Email Us
Call Us

Toll-free within the US +1 800 887 9103
Toll-free within the UK +44 800 090 3140
Toll-free within Australia +61 1800 316950
Toll-free within Mexico +52 (800) 2694359
From other countries 617-671-1000

WhatsApp (available 24/7 for text chat only) 1.617.932.6123

Daily: 9AM – 6PM EST
Closed: New Year's Day